I am not receiving emails from Odyssey

Sometimes Odyssey emails are filtered or blocked by an email service provider. Here are a few things you can do to to ensure you receive emails from Odyssey.

Verify your email address was entered correctly
Check your Promotions, Spam and/or Junk folder(s). Sometimes Odyssey emails are filtered into a folder other than your primary inbox.
If you are using a corporate email, try a different email address. Sometimes corporate spam filters will tag Odyssey emails as spam.
For Outlook users: Outlook provides a way to add domains to a Safe Senders list. If you do not see our emails, try adding our domain odyssey.stream to your Safe Senders list. Check out Outlook's instructions on adding Safe Senders here.

Updated on: 01/11/2022