Articles on: Connection Issues

My screen went black

My screen went black



In rare instances, Odyssey may display a blank/black screen when inside a 3D space. Typically refreshing the Odyssey tab, or opening Odyssey in a new tab will fix the issue.

Refresh your tab
Click the Refresh icon in your browser
Click the Arrow Button to rejoin the 3D space

Open Odyssey in a new tab
Copy the link Odyssey space from your browser's address bar
Open a new tab in your browser
Paste the Odyssey link and press Enter
Click the arrow button to rejoin the 3D space

If the issue persists, please contact Odyssey support.

Updated on: 31/10/2022

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