• I keep getting disconnected

  I keep getting disconnected In some instances, the Odyssey client may disconnect from our servers and be unable to reconnect automatically. Refresh your tab Click the Refresh icon in your browser Click the Arrow Button to rejoin the 3D space Wait ±30 seconds for Odyssey to finish loading the 3D experience If refreshing the tab does not fix the issue, you can try opening Odyssey in a new tab (to manually restart the connection to the server). Open Odyssey in a new tabFew readers

• I'm stuck on the "Loading environment" page

  Stuck at "Loading environment" In some instances, the Odyssey client may disconnect from our servers and be unable to reconnect automatically. Refresh your tab Click the Refresh icon in your browser Click the Arrow Button to rejoin the 3D space Wait ±30 seconds for Odyssey to finish loading the 3D experience If refreshing the tab does not fix the issue, you will need to open Odyssey in a new tab (to manually restart the connection to the server). Open Odyssey in a new tSome readers

• My screen went black

  My screen went black In rare instances, Odyssey may display a blank/black screen when inside a 3D space. Typically refreshing the Odyssey tab, or opening Odyssey in a new tab will fix the issue. Refresh your tab Click the Refresh icon in your browser Click the Arrow Button to rejoin the 3D space Open Odyssey in a new tab Copy the link Odyssey space from your browser's address bar Open a new tab in your browser Paste the Odyssey link and press Enter Click theFew readers